Privacy Policy
Last updated: January 1, 2025
1. Introduction
Dbirr Technologies (“ Dbirr ,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect personally identifiable information, including but not limited to:
- Name (first and last name)
- Email address
- Phone number
- Payment information (processed securely through Stripe)
- Profile picture
- Course progress and completion data
Usage Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Pages visited and time spent
- Device information
- Course viewing patterns and progress
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our platform
- Process payments and manage enrollments
- Generate and issue certificates
- Send you transactional emails (enrollment confirmations, certificates)
- Respond to your inquiries and provide customer support
- Improve our courses and platform experience
- Display dynamic watermarks on videos for content protection
- Prevent fraud and unauthorized access
4. Video Content & DRM
Our video content is protected by Digital Rights Management (DRM) technology. When you watch a video, your email address may be displayed as a dynamic watermark to prevent unauthorized redistribution. Videos are encrypted and can only be played on our platform.
5. Payment Information
Card payment information is processed securely through Stripe and is never stored on our servers. For manual payments (bank transfer, TeleBirr), proof of payment screenshots are stored securely and deleted after verification.
6. Data Sharing
We do not sell your personal information. We may share your data with:
- Payment processors (Stripe) to process transactions
- Video hosting providers (VdoCipher) for DRM-protected content delivery
- Email service providers (Resend) for transactional emails
- Analytics tools to improve our service
7. Data Security
We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
- Export your data
9. Cookies
We use essential cookies for authentication and session management, and optional analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13 years of age.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: info@digixpress.com
- Phone: +251 91 234 5678
- Address: Addis Ababa, Ethiopia